Do I need to notify a credit card company when traveling? | Chase (2024)

If you have planned travel coming up, alerting your credit card issuers about your vacation plans can help to ensure that your charges aren't declined when you arrive. Here's how you can prepare yourself and your credit card for your next trip.

What is a credit card travel notice?

A travel notice is an alert to your credit card issuer that you'll be going on a trip to a different location. By giving this notice in advance, you're letting your credit card company know that you may be making charges from a different state or country.

Why should you notify your credit card companyof travel?

Credit card companies check cardholders' accounts for any unusual or suspicious activity when a transaction occurs. If your company sees a charge from a location away from home, your issuer may think this issuspicious activity and decline the charge. If you're visiting a country or location where fraudulent charges occur more often, the chances of your credit card getting declined are higher when you don't alert your credit card issuer about your travel.

Do you need to notify your credit cardcompany?

You're not required to notify your credit card company when you're going away on vacation, but it is highly recommended. By letting your credit card company know where you're going and for how long, your company will know that any card transactions from that location were likely authorized by you. Check with your credit card issuer to see if they have travel notification capabilities.

Traveling outside your city

If you're traveling to an area not far from home, it's unlikely that any credit card charges will be declined, so setting a travel notification may not be a necessity.

Traveling outside your state

As you travel further from home, the chance of charges being declined is higher. If you're visiting another state, you can notify your credit card company that you're going away to avoid any hassles as you travel.

Traveling outside your country

You should definitely consider filing a travel notice for every trip outside your country. If you don't file a travel alert with your card issuer, your credit card may get declined and you might need to contact your credit card company to approve your transactions. If you're in a different country you may have trouble with making an international call, an inconvenience that can prevent you from authorizing your charge and enjoying your trip.

Which credit cards require a travel notice?

Not all credit card companies recommend that you set a travel notice before you go away, including those with EMV chips that may provide added security when you travel. If your credit card doesn't have an EMV chip, you should contact your bank before you leave to make sure yourtrip goes smoothly.

Multiple credit cards

If you own multiple credit cards, you should set travel notifications for each of the cards you plan to use on vacation. Even if you plan to use one of the cards only in case of emergency, set a travel alert for it just in case.

Risks of not filing a credit card travel notice

If you don't give your credit card issuer a travel notice, the company won't know that you'll be making purchases in a new location. If the company starts to see charges on your credit card from a different state or country, it may flag these transactions as fraud. The credit card issuer may then put your account on hold and prevent you from making any purchases until you can authorize the charges.

Once a credit card is declined, the cardholder has to call the issuer or provide an app verification in order to prove that the purchase made was authorized. You may have difficulties contacting your bank for various reasons, such as if your vacation spot has bad cell service or if you didn't set up international calling for your phone plan. Notifying your credit card company before you leave on vacation will help you avoid this hassle.

How to notify your credit card company of travel

You can notify your credit card issuer about your vacation over the phone, online, through a mobile app or in person. You can also contact your credit card issuer to get a better understanding of how to set a travel notice.

Setting your travel notice online or through a mobile app

Setting your travel notification online or through an app can be easier than speaking with customer service, depending on your preferences. Log into your account on your credit card company's website or app and search for “travel notice" options. If you're unable to find where to set your travel notice, get in contact with your credit card issuer.

Setting your travel notice over the phone or in-person

To set a travel alert for your credit card over the phone, call the number on the back of your card to get in touch with your bank. The customer service line will either let you speak to a representative on the phone or work with an automated system. If you have any questions or concerns about your travel notice, calling your credit card company is a good method to set the notification.

If you want to set your travel notice in person, go to your nearest branch to meet with a representative. Meeting face-to-face gives you the chance to ask any questions you might have.

Chase Sapphire is an official partner of the PGA Championship.

Do I need to notify a credit card company when traveling? | Chase (2024)

FAQs

Do I need to notify a credit card company when traveling? | Chase? ›

Depending on your credit card issuer, you may need to notify them that you're traveling abroad. Chase, however, no longer requires cardmembers to set up travel notifications.

Should I tell my credit card company I'm going abroad? ›

Contact Your Credit Card Company

Notifying your credit card company and bank before a trip can help ensure the institutions won't freeze your cards while you are traveling due to suspicious activity.

Should I make a copy of my credit card when traveling? ›

Make copies of your important documents

Think of this one as a security blanket. In case of emergencies, make two copies of your passport, credit cards and other travel documents.

Do I need to tell Chase I'm traveling internationally? ›

There's no need to tell us you'll be travelling, but we do recommend allowing location sharing in the app. You'll also need to check that payments abroad are switched on in the app.

Do I need to let credit card know I am going abroad? ›

If you intend to use your personal debit or credit card abroad it is best that you let us know. Telling us in advance that you're travelling will notify our transaction monitoring systems you will be using your debit or credit card abroad. This will help us to reduce the likelihood of your transactions being blocked.

Should I alert my credit card company when traveling? ›

You generally don't need to set a travel alert on your credit card when traveling within the U.S. Even when traveling internationally, most credit card issuers no longer require setting travel alerts; however, some still do.

Why don't credit cards need travel notifications anymore? ›

Your credit card company or bank may not need to be notified before you take a trip. That's because of improvements in fraud detection technology and security. If you choose to set a travel alert, you can usually do it over the phone, online or in your bank's or credit card issuer's mobile app.

How do I let my credit card company know I am traveling? ›

How to notify your credit card company of travel. You can notify your credit card issuer about your vacation over the phone, online, through a mobile app or in person. You can also contact your credit card issuer to get a better understanding of how to set a travel notice.

Should you take pictures of credit cards when traveling? ›

Your Credit Cards

Taking photos of your credit cards, front and back, can protect you in case of loss or theft, because you'll have the account numbers and the bank's phone number. Consider using a secure photo-storage app to keep these safe in case your phone gets stolen.

Do you have to notify credit card when travelling? ›

If you have charged your airline ticket, hotel or tours to a card, the bank already sees where you are going. In that case, using the same card on that trip without an alert should be fine.

Will I get charged for using my credit card abroad? ›

Depending on the credit card you have, and the lender, you may be charged a fee for using your card overseas. If you're given the choice to pay in the local currency, it's typically cheaper to do so.

Can I use my credit card internationally? ›

Visa and Mastercard are the most widely accepted throughout the world. If a business accepts credit cards, your Visa or Mastercard will likely work fine. The other two — American Express and Discover — do have a global footprint, but they are accepted at fewer merchants.

Is Visa or Mastercard better for international travel? ›

Visa and Mastercard are the two largest card networks in the world, accepted in more than 200 countries and territories. Mastercard credit cards are more widely accepted internationally, while Visa cards tend to offer more benefits. But for most consumers, there is no practical difference between Visa and Mastercard.

Is it safer to use a credit card or debit card abroad? ›

Unlike cash, credit cards provide fraud protection. For starters, most international merchants require EMV chip cards, which are automatically more secure than their magstripe counterparts. Though many card-issuing banks also provide liability coverage and the ability to cancel your card if it's stolen.

Do I have to call my bank if I'm traveling? ›

Notify Your Bank

Inform your bank and credit card company of your travel plans, so they do not flag charges you make in another country as fraudulent. Some companies allow you to enter travel dates online, or call your bank directly.

What happens if you use your credit card abroad? ›

Most credit card providers charge you a fee for currency conversion when you're abroad – and for withdrawing cash abroad you may also be charged a cash withdrawal fee. Your exchange rate will be set by your payment scheme provider – either Visa, Mastercard or American Express.

Can credit card debt follow you to another country? ›

Technically, nothing happens to your debt when you leave the country. It's still your debt, and your creditors and collectors will continue trying to get you to pay it back. Just as they would before, those efforts may include phone calls and letters.

Should I tell my bank I'm traveling internationally? ›

Inform your bank and credit card company of your travel plans, so they do not flag charges you make in another country as fraudulent. Some companies allow you to enter travel dates online, or call your bank directly.

Will my credit card work out of the country? ›

The Bottom Line

As long as you have a credit card with no foreign transaction fees, notify your credit card company of your travel plans, and only pay for purchases expressed in terms of the local currency, you should be able to avoid post-trip credit statement surprises.

Do I need to tell my bank I'm using my card abroad? ›

Yes, one of the most important things you need to do before going abroad is informing your bank. You want to make sure you'll be able to access your funds and use your debit or credit card while you're on vacation.

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